How delivery works
What you pay depends on two things: how big and heavy your order is, and where it is going.
Small orders go by post
Anything small and light enough to post is sent by tracked Royal Mail delivery. The cost is shown at checkout once you have entered your postcode, and it applies wherever you are, including inside our local delivery area.
Larger orders come on our van
Orders too big to post are delivered on our own van.
Free on orders of £25 and over in these postcodes: PO1*, PO2*, PO3*, PO4*, PO5*, PO6*, PO7*, PO8*, PO9*, PO10*, PO11*, PO12*, PO13*, PO14*, PO15*, PO16*, PO17*, PO18*, PO19*, PO20*, PO21*, PO22*. Under £25, van delivery is charged at our standard rate of £50, so it is usually worth topping your basket up to qualify.
£50 in the wider area we cover: BN3, BN5, BN12 to BN18, BN43, BN44, GU27 to GU34, RH13, RH14, RH20, SO24 and SO32.
Orders we quote for
Some orders need a price from us before we can take payment: anything too large to post that falls outside our van area, made-to-measure items, and products priced on application. Choose Request a quote at checkout and no payment is taken. We work out the delivery cost, call you back, and only place the order once you are happy.
Where we cannot deliver
We do not deliver to Northern Ireland, the Channel Islands or the Isle of Man. On the Isle of Wight we can send items by post, but larger orders need a quote.
Local Delivery
Orders will be dispatched and delivered within 5-7 working days after purchase.
- All orders are subject to dispatch after cleared payment
- Delivery within approximately 5-7 working days of order being placed
- Orders subject to stock availability
- We will contact you prior to delivery with an estimated time of delivery
Courier Delivery or Pallet
All orders are dispatched within 3 working days after purchase.
- Orders are subject to dispatch after cleared payment
- Delivery will be within 5-7 working days of dispatch
- Orders are subject to stock availability
- Deliveries are made via kerbside pallets
We’ll contact you if there is a delay in dispatching your order because of the unavailability of an item. A refund will be available if an item is out of stock and you do not wish to wait for our stocks to be replenished.
For all terms and conditions on payments, deliveries and dispatch, please refer to our Terms and Conditions page.
